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Disable Music Choice App/Widget?
Is there a way to disable to Music Choice app/widget? My dad likes to switch between TV and his favorite Music Choice channel, but Verizon upgraded his STB, and the new box's behavior is to play a few seconds of the channel, but then switch over to the app. Once in the app, the stupid app menu appears on the screen, and…
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Fios gigabit WiFi not working on smart TVs
I just got the new Fios gigabit router and all my devices work on WiFi with no issue except for my smart tvs. They seemed to work before but all of the sudden the connection dropped. I power cycled the router and it came back on for a few hours and then again, dropped. I tried taking off the “SON” settings as I read on a…
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Unable to stream local NBC Sports Games
I have MORE Fios and am unable to stream NBC Sports Boston local content. This is something I've done for years using my Fios credentials and since I changed to MORE Fios it no longer works. I get the following errors: Mobile - "this team's live video is not included with your package" Website - "It looks like your TV…
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Fios One Guide colors
Just wondering if there is any way to change the background colors for the guide menu. My old Motorola box had a blue background. Not crazy about the black and grey.
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Cable boxes (wIred - IPC1100) slow response to remote control.
Noticing a long lag between pushing button on remote control and the cable box responding more often. Can see the red light on box blink that it received the command, but takes 5+ seconds for numbers to come up on screen to change channels. Also when it displays the “More Like This” section on items played from dvr will…
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Monumental Sports Network (Channel 576) Keeps Freezing
Whenever I try to watch Monumental Sports Network (formerly NBC Sports Washington), the feed freezes quite frequently. As a big Caps fan, this is a problem when I am trying to watch games. I have reset my STB, the router and anything else I can think of. Other channels work just fine. Any suggestions or tips?
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Pairing Fios TV Voice Remote to AV Receiver - want to control volume, mute and channels, but not power
I just got a new Onkyo receiver (TX-NR6050) to replace my Onkyo TX-SR353. The receiver is connected to an LG TV through eARC. My Fios Remote turns on and off the TV and the input button also controls the TV input. As for the receiver, the Fios remote controls volume, mute, channels and power. Because there is a delay in…
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Steaming is a joke.
The TV screen paused every minute, missing the whole program. After getting off DirectTV because of the signal pausing with their service, I have had FIOS since 2006 or 2007 without any issues. I upgraded to 1 gigs service with no problem until a couple of months ago, when sales suggested I upgrade to Steaming 3.0;…
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TV service
Kept calling Verizon for the past two months and had about 7-8 technicians come to my home to fix an issue and no one know what they are doing anymore because the first few techs that came to my home have changed and replaced everything all my boxes cables and connections and yet having the same issues and no one know what…
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YOU MUST UPGRADE YOUR SET TOP BOX ASAP!
Good Morning, I keep seeing these annoying alerts saying I must upgrade my set top box before it becomes obsolete. Is this mandatory? Does any one know the date Verizon is going to turn off my set top boxes? When i called to inquire the representative didn't know when this will happen and went over my plan and said I would…
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Wireless set top box disconnecting
I just had Fios installed about a month ago. I have 3 set top boxes. One downstairs and 2 upstairs. My second box in the back bedroom is constantly disconnecting, multiple times a day. I know it’s obviously the connection but it’s almost the same distance as the other box up there and that one has zero issues. Is there a…
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replacing remote
My Fios tv remote stopped working. I don't want to pay $25 for a replacement. Is there anyway to use my Iphone as a remote. Perhaps with an app?
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Fios One Remote INSISTS on controlling receiver volume via IR
Recently upgraded STBs to Fios One. Then upgraded main TV to a Samsung QN75Q70CD. I was super happy to see how painless the set-up and integration was; there was no configuration that I needed to do, and the remote controlled the TV volume as expected. I'm not sure if the volume was controlled via HDMI or via IR. The only…
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I have Fios and Pay for the Sports Package and ACCNX is not streaming on my computer
I have Fios TV with and pay for the Sports Package, but I am unable to Stream the ACCNX on my computer. I have made FIVE calls to customer support and to date have not reached anyone who can fix this issue. When ESPN asks me to select my Carrier (Verizon/Fios) and I log in, I get the message that I Don't have the Sports…
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TVs audio out of sync with each other
I've read about the solution to hit the channel up twice and then channel down and I did that on both tvs but it did not fix the out if sync audio echo effect. Is there another solution that a non-techie can folllow?
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Skipping ahead on guide
How do you skip ahead days on the Verizon tv guide? I’ve seen past posts about buttons on side of screen button, but the remote I have doesn’t have those buttons.
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Bad Gateway 502 error
For weeks I have been trying to log into various apps which require me to log into a fios account. Each time I enter the login credentials, I get a Bad Gateway 502 error page with the letters "nginx". It looks like a lot of others have had this issue as well, but I have yet to see a solution as to why this has been going…
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How do I set my Roku to my provider
How do I set my Roku to my provider
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Accessing the Guide on the bottom of my Fios TV app
The guide at the bottom of my Fios TV app does not display the GUIDE to choose channels anymore. It looks like its been replaced by Live TV, however, when I try to access it, I get an error message. This is happening on my Ipad Pro, but not my Iphone. How do I fix this?
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Fios One no longer responding to TV remotes
Just two days ago, the fios one stb froze up and stopped responding to anything. I unplugged it for 30 seconds and afterwards everything works, except it only responds to the Fios remote. My Samsung remotes no longer work to control the STB Any ideas?
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Fios message to replace STB
Ok, Since I have receive the messages and have two boxes how do I go about replacing them ? I purchased the G1100 router - does that need upgraded as well ?
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Since upgrade we are getting multiple errors for OnDemand and running Apps
Since recently upgrading our Fios we have had nothing but problems. When accessing things like ESPN told we are not subscribed yet can watch ESPN channels? Does same for multiple other apps and we are subscribed to all. Can not run OnDemand - tells us not available. My husband has spend countless hours via Chat support. He…
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TV sound with everything except Fios
Hi, I saw some posts about this issue from 2022 but nothing recently. My TV sound went out spontaneously but just on Fios. All the other apps work just fine on the tv so it's not the tv or soundbar connection. I saw this was an issue in the past with mainly Samsung tv's (which this is), just wondering if there was a…
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Charged for unreturned equipment
I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving “no equipment return” email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called. They told me Mathew was wrong and they…
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Multi-Room DVR Data Error
After many years, my multi-room DVR has stopped working on remote set-top boxes. I've tried all the suggested fixes/reboots/auto-fix/router reboots and nothing works. Someone reported the exact same error in this forum back in 2013. I'm guessing it must be a hardware problem with the main set-top box with the DVR even…
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Fios TV RECENTLY INSTALLED/ PROBLEMS
In having Verizon Fios TV installed in less than a week, there are many issues not being addressed. Now, the TV keeps shutting off or rather a screen is showing with numbers whereby the picture is missing. A picture is enclosed showing the "latest" problem. It would be nice to receive an answer as I'm on hold with VERIZON…
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Fios tv mobile saying I'm not home
I had not problem watching Fios tv on my laptop computer from my account, but last night when I signed in it is telling me I am not home and I can't watch practical everything. I have tried deleting my wifi and re establishing a connection, cleared my history and browser cache and it still says I am not home.
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Fios One Box - Can't bring up Program Guide / Can't Auto-Select HD Channels
I have a single Fios One box connected to a 2008 vintage Sharp Aquos. When I attempt to bring up the Program Guide by pressing the Guide Button, I get the following message. "Error Opening Guide". When I attempt to bring up the Info while watching a program, all I get is the channel #. A second press of the Info Button…
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Samsung Series 6 tv and 5G Gateway connection
I have a Samsung Series 6 tv and have upgraded to the 5G gateway. However, the tv now won't connect to the internet. I have also switched to the 2.4ghz connection but still no internet. Nobody at Verizon can help.
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Fios Digital voice unlimited
How do I unblock all of the numbers in this list at once. Unblocking 300 numbers one at a time is a real pain. - Thanks