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Disable Music Choice App/Widget?
Is there a way to disable to Music Choice app/widget? My dad likes to switch between TV and his favorite Music Choice channel, but Verizon upgraded his STB, and the new box's behavior is to play a few seconds of the channel, but then switch over to the app. Once in the app, the stupid app menu appears on the screen, and…
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Fios gigabit WiFi not working on smart TVs
I just got the new Fios gigabit router and all my devices work on WiFi with no issue except for my smart tvs. They seemed to work before but all of the sudden the connection dropped. I power cycled the router and it came back on for a few hours and then again, dropped. I tried taking off the “SON” settings as I read on a…
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Unable to stream local NBC Sports Games
I have MORE Fios and am unable to stream NBC Sports Boston local content. This is something I've done for years using my Fios credentials and since I changed to MORE Fios it no longer works. I get the following errors: Mobile - "this team's live video is not included with your package" Website - "It looks like your TV…
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Fios One Guide colors
Just wondering if there is any way to change the background colors for the guide menu. My old Motorola box had a blue background. Not crazy about the black and grey.
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Cable boxes (wIred - IPC1100) slow response to remote control.
Noticing a long lag between pushing button on remote control and the cable box responding more often. Can see the red light on box blink that it received the command, but takes 5+ seconds for numbers to come up on screen to change channels. Also when it displays the “More Like This” section on items played from dvr will…
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Monumental Sports Network (Channel 576) Keeps Freezing
Whenever I try to watch Monumental Sports Network (formerly NBC Sports Washington), the feed freezes quite frequently. As a big Caps fan, this is a problem when I am trying to watch games. I have reset my STB, the router and anything else I can think of. Other channels work just fine. Any suggestions or tips?
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Bad Gateway 502 error
For weeks I have been trying to log into various apps which require me to log into a fios account. Each time I enter the login credentials, I get a Bad Gateway 502 error page with the letters "nginx". It looks like a lot of others have had this issue as well, but I have yet to see a solution as to why this has been going…
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How do I set my Roku to my provider
How do I set my Roku to my provider
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Charged for unreturned equipment
I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving “no equipment return” email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called. They told me Mathew was wrong and they…
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Multi-Room DVR Data Error
After many years, my multi-room DVR has stopped working on remote set-top boxes. I've tried all the suggested fixes/reboots/auto-fix/router reboots and nothing works. Someone reported the exact same error in this forum back in 2013. I'm guessing it must be a hardware problem with the main set-top box with the DVR even…
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Fios TV RECENTLY INSTALLED/ PROBLEMS
In having Verizon Fios TV installed in less than a week, there are many issues not being addressed. Now, the TV keeps shutting off or rather a screen is showing with numbers whereby the picture is missing. A picture is enclosed showing the "latest" problem. It would be nice to receive an answer as I'm on hold with VERIZON…
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Fios tv mobile saying I'm not home
I had not problem watching Fios tv on my laptop computer from my account, but last night when I signed in it is telling me I am not home and I can't watch practical everything. I have tried deleting my wifi and re establishing a connection, cleared my history and browser cache and it still says I am not home.
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Fios One Box - Can't bring up Program Guide / Can't Auto-Select HD Channels
I have a single Fios One box connected to a 2008 vintage Sharp Aquos. When I attempt to bring up the Program Guide by pressing the Guide Button, I get the following message. "Error Opening Guide". When I attempt to bring up the Info while watching a program, all I get is the channel #. A second press of the Info Button…
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Samsung Series 6 tv and 5G Gateway connection
I have a Samsung Series 6 tv and have upgraded to the 5G gateway. However, the tv now won't connect to the internet. I have also switched to the 2.4ghz connection but still no internet. Nobody at Verizon can help.
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Fios Digital voice unlimited
How do I unblock all of the numbers in this list at once. Unblocking 300 numbers one at a time is a real pain. - Thanks
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Recently watched wasn’t watched
My recently watched section in On Demand says I watched real housewives episode and I didn’t. How would that happen.
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Audio cutting out on live tv and dvr
Every 30-60 seconds the audio will just cut out for 1-2 seconds. It started out as a very infrequent problem but has only gotten worse and worse over time, and affects both live tv and dvr recordings. It only happens on the main tv box and none of the minis. I'd rather not replace it if possible as I'd hate to lose all my…
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Fire stick
I cannot get Fios TV app to work on my Amazon Fire Sticks. When I get to the step of registering device I get a message saying "No Streaming Device Connected detected. Your Fios TV packege doesn't include a Streaming Device Connection, which is required to use this device to access your Fios TV service. You can go to to…
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New Setup
Hi All, With the installation they put a DVR. Not sure if it’s included or not? Doesn’t mention it on my plan. Also it wants me to activate the DVR just don’t want to get charge extra for it. Any insight is appreciated! TYIA
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Can't cast Fios TV app to my TV (Bravia X90K)
I can open a channel on my Fios TV app. In the upper left of the video in the '...' menu, there's an icon to cast. I hit that button and select my TV, at which point my TV appears to try to open a Fios TV app, but then immediately returns to the home screen (this behavior looks like the TV app is crashing). Anyone…
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NBC National shows has no audio on Fios TV
It seems that on NBC (National Broadcasts only) there is no audio since last Frday (1/19/24). I have tried it on Apple, Samsung and on my PC. Whose issue is it?
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Fios Box upgrade
I have received the message on screen that I need to update my boxes from the old STBs we have. I have read that the old ActionTec routers, which we still have, don't pair with Fios One. We have two set top boxes and a DVR box all connected by coax. I assume that I am going to have to upgrade the router too and I am sure…
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Fios remote question
Hi all, just bought a new Hisense U8K with Google TV. Trying to use only one remote. If I use the Fios remote, I can can change channel/volume/input on the TV but once I switch over to Google TV it does nothing. On the Hisense remote, I can control volume/input and the Google TV but cannot change channel on Fios broadcast.…
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Cable keeps freezing
Verizon has turned into a money grabbing robbery scheme. I pay them hundreds of dollars a month for tv and internet and every week I have to figure out how to get my cable to stop freezing. Nothing seems to work besides just waiting it out as I have tried every suggestion and read every solution. It’s infuriating…
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Amazon Prime app on Fios
2/17/2022 This Prime app just stopped working. I have seen other posts and it seems to be on Verizon's end. Looking into app settings, this app is part of Fios installed apps. It cannot be uninstalled. Other apps can be opened from within App Settings but nit the Prime app. Never had this problem before. Was happily…
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Fios tv under voice control
I am switching to a voice remote, it paired successfully but voice option does not work, When I go to Voice control it only lists Alexa or Google, does not list Fios TV
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Where are the channels on YouTube?
I just signed up for Fios and took a chance on the YouTube option. It promises 100+ channels including all the major networks and all my local channels. It also promises a dvr. But when I go to YouTube on my tv, it is pushing a bunch of random particular movies and shows, but there doesn’t seem to be a way to look at a…
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Can I LOCK the volume on the tv
My elderly grandfather doesn’t always hear my grandmother when she has fallen or need help because the Tv is so loud. Is there a way to lock it so it doesn’t go above a certain level?
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Fios Remote - Please fix. So unintuitive. Problems when watching on demand content.
I just signed up for Fios service, had it a few days so far. This remote is so terrible. I'm watching on-demand programs. You can't fast forward while watching these programs. There is a left arrow key right next to the "Mic" button. I have hit the left arrow key many times already by accident. When I hit that key the…
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Fios tv
When I power off the system via remote, the tv (samsung) does not power off. Just shows Fios sleep screen. How do I setup so that the tv actually turns off? - Thanks