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Disable Music Choice App/Widget?
Is there a way to disable to Music Choice app/widget? My dad likes to switch between TV and his favorite Music Choice channel, but Verizon upgraded his STB, and the new box's behavior is to play a few seconds of the channel, but then switch over to the app. Once in the app, the stupid app menu appears on the screen, and…
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Fios gigabit WiFi not working on smart TVs
I just got the new Fios gigabit router and all my devices work on WiFi with no issue except for my smart tvs. They seemed to work before but all of the sudden the connection dropped. I power cycled the router and it came back on for a few hours and then again, dropped. I tried taking off the “SON” settings as I read on a…
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Unable to stream local NBC Sports Games
I have MORE Fios and am unable to stream NBC Sports Boston local content. This is something I've done for years using my Fios credentials and since I changed to MORE Fios it no longer works. I get the following errors: Mobile - "this team's live video is not included with your package" Website - "It looks like your TV…
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Fios One Guide colors
Just wondering if there is any way to change the background colors for the guide menu. My old Motorola box had a blue background. Not crazy about the black and grey.
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Cable boxes (wIred - IPC1100) slow response to remote control.
Noticing a long lag between pushing button on remote control and the cable box responding more often. Can see the red light on box blink that it received the command, but takes 5+ seconds for numbers to come up on screen to change channels. Also when it displays the “More Like This” section on items played from dvr will…
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Monumental Sports Network (Channel 576) Keeps Freezing
Whenever I try to watch Monumental Sports Network (formerly NBC Sports Washington), the feed freezes quite frequently. As a big Caps fan, this is a problem when I am trying to watch games. I have reset my STB, the router and anything else I can think of. Other channels work just fine. Any suggestions or tips?
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Bad Gateway 502 error
For weeks I have been trying to log into various apps which require me to log into a fios account. Each time I enter the login credentials, I get a Bad Gateway 502 error page with the letters "nginx". It looks like a lot of others have had this issue as well, but I have yet to see a solution as to why this has been going…
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How do I set my Roku to my provider
How do I set my Roku to my provider
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Samsung Series 6 tv and 5G Gateway connection
I have a Samsung Series 6 tv and have upgraded to the 5G gateway. However, the tv now won't connect to the internet. I have also switched to the 2.4ghz connection but still no internet. Nobody at Verizon can help.
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Amazon Prime app on Fios
2/17/2022 This Prime app just stopped working. I have seen other posts and it seems to be on Verizon's end. Looking into app settings, this app is part of Fios installed apps. It cannot be uninstalled. Other apps can be opened from within App Settings but nit the Prime app. Never had this problem before. Was happily…
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Unable to program Fios remote for 2022 TCL tv
I have a Class 4-Series 4K UHD HDR Smart Google TV – 55S446 TCL tv and am unable to program the Fios remote with the TCL code (668). I also tried the programming search and the remote still would not pair. Are the newer models not compatible to program with the Fios remote?
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Fios Tv App On Demand play gets cutoff and next episode starts prematurely
Fios Tv App on iPad 2 iOS 16.7 On Demand play gets cutoff and next episode starts prematurely. This happens across many programs. Two specific examples would be Tacoma FD Season 4, Episode 7 or Episode 8.
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Missing channels
Service rep came today following loss of several channels. He was sent after multiple tries to fix remotely. He replaced some equipment, told me there was an issue with channels using. 69mhz. Whatever that means. Very nice guy, btw. shortly thereafter I got an email my ticket was closed and the problem was resolved. Yet…
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OTA Channels without STB
Up until about 2 months ago, I was able to connect a TV to coax and watch local OTA channels without a STB. This suddenly stopped. I have verified that I have a signal by connecting an STB to the location, however, the TV still cannot find the local channels. Does anyone have any suggestions? I use this setup for a spare…
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PAUS
Several times last week I saw the word PAUS on the STB while changing channels. It freezes that channel but allows me to change to another. Does anyone have information to share about this?
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Adding second Fios account
I have an existing Verizon FiOS account for Internet only and a MyVerizon account for it using my Gmail address. I just had FiOS Internet, TV, and phone set up for my mom's home. I contacted Verizon, who said they can not merge the two accounts under my MyVerizon account. I then tried to set up a second MyVerizon account…
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Cant Detect VMS/Cant Detect Network Connection
Recently we upgraded our set top boxes (Main VMS downstairs, 3 IPC1100 small ones upstairs) Since then the TV has gone out at usually the same time (7:30-8:30 PM) and came back usually within a few hours but it has now been about 24 hours. The VMS is working fine but the 3 upstairs say it cant detect the VMS. Splitters…
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some HD channels do not work
Why do HD 504, 505 and 507 not work but the HD channels around them do? I am tired of watching non-HD for those 3 channels.
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Picture in Picture available on FIOS?
I didn't see anything current about this, but just wondering..... I had to install a new set top box yesterday (long, painful story) , and I could swear I saw "Picture in picture is back on FIOS" or something like that flash on the screen as I was setting up the new box..... anyone have any information about this? Thanks…
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watch tv on computer
My tv isn't working. I want to know how to watch verizon tv on my computer
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Fios 1 Audio control inoperable
I have a one month old NEW Fios 1 STB. There were intermittent audio failures from the first, and now the audio up/down is completely inoperable. I've tried the "auto" and "manual" resets, as well as switching between "Fixed" and "Variable" modes, rebooting after making the changes. The remote does operate all other…
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Login Error Code
My Fios via FireStick was working fine until a few weeks ago. Now almost daily I need to log-in and I get an error code 9-6-54-202-999. I uninstall and reinstall 6-10 times when it suddenly works. Also happens on my FireTV. Anyone else having this error code or know the issue? Thanks.
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Banner Display Time
The banner stays on for 8 seconds. With my old set top box, I could change it to 2 , 4, or 6 seconds. If the new set top box has this option, I can't find it. (The previous discussion here on this topic was more than a decade ago, and the solution offered then is not an option any more.)
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Sound but no picture
I got new boxes on Thursday Tech could not get it to work. Came back on Friday and still can't get it to work. I have a Samsung TV with One Connect. Picture works on everything but the Fios.
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Set top box freezes up - seems to occur after I use "pause " function
Set top box on Fios TV freezes up ... after doing all the troubleshooting , and endless frustrating chats on-line with "support" , I finally got a technician to come out.... of course, TV didn't freeze up when he was here - he did replace ONT - but issue continues ... After doing a lot of thinking - I have determined that…
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WLIW broadcast glitches
WLIW has broadcast glitches every few minutes - is anyone looking at that? Been happening for at least a week.
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Verizon Stream Boxes
I have been a Verizon Fios customer for a decade now. My home is hardwired with fiber and direct-to-tv coaxial connections. I realize Verizon is trying to save money these days -- and that couldn't have been more apparent to me when I was put in charge of setting up Verizon Fios in my brother's new home. The company…
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StreamTV is awful
Anyone else have a terrible experience with their streamtv box. Came back to fios a couple of weeks ago and they sent me this stream thing rather than the cable box thats wired to coax. it constantly buffers, pixelates, loses internet connection (to the fios router) and stinks. My firetv with the fios app works better. I…
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No internet, no on demand, and no channel programs
What am I looking at, if I don’t have a lan coax light on… I’m experiencing no internet ,no on demand and also no channel programs on 2 of my 3 tvs… on the front of my router, the globe is red and the wifi symbol is white… on the back of the router there are dim lights, or what may be… no lights. Please help… should the…
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Box continuously to turn on its own
Verizon aware of this problem and still nothing is being done but only disconnect the service. Since I had service for 4 years now and still my box turn on randomly on different times of day or night. But the TV settings for CEC is off and the option auto turn on is off plus other features are all off. I had tried…