Mobile Deals (Archive)
voicemail notification not working on iPhone 4S prepaid
When my iphone 4S is off (prepaid plan) and a call comes in and leaves a message, when I turn on phone, there is no indication that I received a call or any kind of notification that I have a voicemail waiting. Also, no sounds for voicemail alerts are working even though they are all turned on. Is this just a prepaid…
Data Usage
What's the penalty for exceeding your data limit?
i just recently paid my phone bill early and it charged me for phone calls i usually get free
i paid my phone bill 03/03/2015 50$ and its usually due the next day and it somehow charged me for my phone calls when it says it unlimited talk and text ? Verizon Wireless Customer Support Verizon Admin
Add on 3gb data gone in 5 days
Purchased 3gb add on on the 18th and now showing I'm out of data on the 23rd no way in heck i went through that much data in 5 days
Cancelling a prepaid plan
What happens to the phone number?
So i got my motorola luge last month on a 45 dollar plan (unlimited text/call with 500mb data) and it expired yesterday, we went out to get another card. All that was available was this 35 dollar card (unlimited text, 500 minutes/500mb data). My Veri
So i got my motorola luge last month on a 45 dollar plan (unlimited text/call with 500mb data) and it expired yesterday, we went out to get another card. All that was available was this 35 dollar card (unlimited text, 500 minutes/500mb data). My Verizon Mobile app tells me it's not paid yet, how do i switch to this 35…
Why am I being charged for a phone that didn't work and was returned months ago?
I Have been dealing with this issue for months. I see on my bill the bill still reflects a phone which was returned in pepino nh. A new phone was bought for under $100 and I am being charged for a huge amount. I have had my co plan person contact you numerous times. I keep getting told the bill will be gone and month after…
I just recently bought an iPhone 5 from a friend and it won't let me switch it over to my prepaid account
I just recently bought an iPhone 5 from a friend and it won't let me switch it over to my prepaid account over to my prepaid account online when i go to switch devices. It already has a sim card in it and when i go to reset it (multiple times i have) it still has their number on the phone even though it's not on their plan…
New Prerecorded Minutes Available Message
What the heck is up with this new prerecorded minutes available message upon every call being made? I have unlimited minutes, so I have to listen to it tell me that I have unlimited minutes every time I make a call?
Can I use my current Iphone on a prepaid plan even though it does not have a SIM Card slot?
I have an Iphone 4 and my contract is about to end. I want to switch to a Prepaid plan but my phone does not have a SIM Card slot. Can I still use it for a prepaid plan or do I have to get a new phone that has a SIM card slot?
Think i got ripped off
I buy 45$ card got data and all that jazz, and it is telling me my balance is $0.05..... Already shut off phone and restarted it, nothing was fixed... What is going on here?
How to change from All Set Prepaid 500 mb to new plan with 1 Gb of data?
I read that the All Set plan was discontinued and that when a Prepaid plan was replenished, it would automatically go to the new Prepaid plan with 1 Gb of data. This didn't happen - do I have to request this change? Now I have to wait another month . . .it would be nice if to be able to reach a real representative rather…
i have a galaxys3, and sometimes when i try to make a call, it tells me i'm out of $$ (i am not), and then, tells me to reenter the 10 digit
about had my fill of verizon 4g prepaid already, not even a month now. i guess i'm always roaming. sometimes when i make a call it tells me to reenter the 10 digit # i'm trying to call, even tho it's right there in my contacts. when i reentered the #, it says i don't have $$$ ( i do have $$), and takes me to billing, but i…
Can I activate my existing iPhone 5s to a prepaid plan?
I have been trying to get ahold of someone but have not been able to find the answer to my question. On the prepaid plan page it gives an option to buy an iPhone 5s and activate it on a prepaid plan, but cannot seem to activate my existing iPhone 5s to my prepaid plan. Why is it that it seems like I have to buy a phone…
Around the end of the month I get an alert saying I am nearing the maximum minutes the plan allows. I check my account and that simply is not the case. Sure would like to talk to a live human being.
Around the end of the month I get an alert saying I am nearing the maximum minutes the plan allows. I check my account and that simply is not the case. Sure would like to talk to a live human being.
Gesto 3 messageing problem
I have a Gusto 3 and I have a message question. When I receive a message, immediately following that message I receive another telling me the remaining balance in my prepaid account. I would like to stop receiving the 2nd message but don't know how. Any help would be appreciated.
WILL I RECEIVE CREDIT OR A REFUND FOR $105.92 UNUSED ON 2/05/2015, WHEN MY ACCOUNT STATUS CHANGED & LATER EXPIRED? WHAT HAPPENS TO THE MONIES IF NOT CREDITED OR REFUNDED?
ON FEBRUARY 5, 2015, MY ACCOUNT STATUS CHANGED. WILL I RECEIVE A REFUND OF $105.92 OF THE UNUSED MONEY IN THE ACCOUNT? THE ACCOUNT LATER EXPIRED AND WAS REOPENED W/ $105.92 IN THE ACCOUNT: HOW WILL I RECEIVE CREDIT? GRAHAM
Customer Service for Trade-Back Refund Program
I have called over 10 times since my original submittal on September 23, 2014. Each time that I have called, I have been told that the issue has been escallated and I will receive an email in five days regarding the status - each week I receive NO email. The cycle starts again - I call, told it will be escalated and I'll…
Data Usage?
If you get the $45 prepaid card with 500MB of data, does that mean you get a fresh new set of data EVERY 30 days (whether you use it or not), or does your data usage continue to rollover and there is no way to get rid of it? For example, if I use 887KB of 500MB this month, will it rollover to next month's cycle or will…
I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
I have a Moto G on prepaid. What did I hit to make it say I am not accepting calls at this time? I did it by accident if I have done something on the phone. Please help!! I need to get it fixed.
iPhone 5 on Prepaid Verizon
Will a used iPhone 5 previously used with Verizon Contract service work on Prepaid Plan with new kit?
Quick question
Considering switching to prepaid. Will be using my Samsung Galaxy S3 with the $45 plan. Does the unlimited texting include picture and video messaging or do they cost extra?
Where can I obtain my account number? I am a Verizon prepaid moto g user. Thank you
Where can I obtain my account number? I am a Verizon prepaid moto g user. I need to verify my account number and my PIN/password. Thank you
Verizon refill card
First 3 numbers got scratched off on my verizon refill card and Wal-Mart won't help or customer support. Help!!!
My Verizon is no longer showing my data balances, nor is it showing the 500mb autopay bonus
For the last week My Verizon is not displaying my data balance. It is also not showing the 500mb bonus I get for autopay??
Not Account Owner
I just created an account with my device yet somehow I am not the account owner. I'm the only one associated to this account. I'd like to transfer my old number to verizon but I need to become the account owner to do so. What can I do to become one or transfer my number otherwise?
Disrespectful Customers Service Rep
I just called the customer service (Florida) number and received an incredible amount of disrespect from the representative. For about 20 minutes I was transferred from one person to another, all claiming that they could not help, and that I would be switched to the office where I could get help. I was trying to get a…