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How to get past activation screen without having a plan on it?
I work for a store that sold the Moto G Play. My sister and I have been looking for smartphones and we ended up buying it due to it being the cheapest one in stock. We bought to give to a 7 year old as a play phone. When I say play phone, where he would just use it on wifi to watch YouTube, download games. When we turn it…
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data connectivity problem
message is: "new voicemails are not downloaded due to data connectivity failure." this means...what?
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Asked to pay $30 for setting up phone and retrieving contacts, photos and etc.
I lost my phone and had a replacement phone sent to me through my insurance. I made an appointment at a Verizon store for setting up the phone and retrieving contacts, photos and etc... I was asked to pay $30 for this service. I have been a customer through my employer for 22 years and have never paid for customer service…
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Verizon should offer Motorola Edge+ 2023
I have been a Verizon user for a long time. The last phone I bought from them was a Motorola G7 Power 2021. It was a poor choice as a phone when I had great success with previous Motorola G Power phones. I had not even had it a complete year and had a lot of issues I couldn't deal with like searching in Google searches…
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No Activations
I'm having an issue trying to sign in my new phone but I can't skip when I don't want to activate it
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What Phone Has Reliable Wi-Fi Calling?
This only happens on our work wifi. I talked to our tech team and they have no restrictions on wifi calling. Our building is completely metal. Everyone doesn't have issues with their phones. Only the people who have Verizon. There is a tower within walking distance of our office. What can we do to improve our service? I…
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Text/Voice From ATT Being Missed
I intermittently am not getting text messages sent from AT&T devices. It's not consistently a problem and is intermittent. Sometimes the phone rings, sometimes it does not. Sometimes I get the text message, sometimes it does not.\ Phone is a Motorola 5G Ace. Is this a known problem? Is there a fix?
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Why oh why am I still being charged monhly for a phone that was paid for in store?!?!?!?!
Why Oh Why am I still being billed monthly for a phone that was purchased in full on a promotion
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Change deviced
How do i change two another device
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Poor reception only in home Moto 5g
I live 6 miles from Times Square and get no service or at best 2 bars in my wood framed house while 20' away I get 5g and all bars. I need to use my land line to reliably make and receive calls in my house. Why? Is it a bad setting on my Moto g 5g? Is the new metal building across the street absorbing my signal? Has the…
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Motorola Edge+ 2023
I know Verizon does not sell the Motorola Edge+ 2023. I've heard different answers on the following question: If I buy the Edge+ 2023 from somewhere else, am I going to have any issues using it on the Verizon network?
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We 5G UW makes phone useless
A new 5G UW tower went up in our town and now everyone we knows iPhones are basically bricks and useless. We have iPhone 14 pro’s for a couple years now and iOS is up to date. But this tower went up in the last month and now we can’t use our phones unless on home Wi-Fi or we go into our cellar settings and revert to LTE…
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Verizon Smart Family Not Stopping
The restrictions on my son's phone won't turn off now. They are on all the time even when a turn them off. Even when we uninstalled and reinstalled the app and restarted his phone still nothing worked.
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I cant activate my new phone over wifi
I just bought this phone tonight and it will not allow me to activate the phone using wifi. I dont even see an option for it
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Standard Device/System Information
I'm looking to get the most up-to-date software information for my specific phone: Motorola Edge 2022. I have some concerns about whether or not my device has been tampered with or modified in some way. Such as something like third-party APKs downloaded, being infected with malware or a virus, a tracker or hacker…
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Transferring sim card to new phone. Same make and model
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Motorola Edge not receiving verification codes
Hello, We just got a new phone, Motorola Edge, 2 days ago, and already I want to return it to Verizon and go back to my Samsung G10! My current headache with ME is that I cannot obtain any verification codes from any site I do business with. I can send out texts no problem but this is a problem since I do everything…
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can't send contact carrier
I have an old Motorola that I have been using for the past 2-3 years. Recently I've started to notice that I can't send texts to anybody with an error message that says "Can't send. Contact your carrier (error code 97)". I've tried clearing the messages cache and data, restarted my phone, restarted messages and it's still…
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Motorola Edge 2021 5UW Android 13 Update Yes it's here!
I am so glad the Edge got Android 13 Update today!!! Yes!!! I know everyone will be excited. Now I can't wait to see what's under the hood and new with all these other features this phone already has I am loving everything about it right now!! I Love this phone. Let me know if anyone else got the update and what they like…
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Call and text message logs are missing on my device from a specific date in October 2021 to August 2023, where are they and how did that happen? Why?
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Settings on my phone
How do I get to my settings
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5GUW no service on phone
I bought this phone "brand new" and have had the 5G Edge phone since April of 23, multiple points in time spent with "customer service" as well as "tech experts". All to no avail. I have rebooted, cleared cache/cookies, factory reset and still have issues. I also have 5GUW and then my phone tells me I have no connection to…
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Motorola phone dropping certain calls rather than transferring to voicemail
Help, I have a Motorola phone (although voicemail should work independently of the device, correct?) I didn't realize I had an issue with my voicemail as some people are able to leave a voicemail as usual. Unfortunately, some callers are not- it just rings the drops the call when voicemail should pick up. Thank s is…
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Moto Z4 and Verizon App Manager
Moto Z4, Android Version 10, Verizon App Manager 9.3.079-6075 What is Verizon App Manager, what is its function, and why does it drain the life out of my battery? If I don't catch it and do a Force Stop on it, it will eat my battery in about six hours or less. If I catch it soon enough and stop it, my battery will last up…
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My new fold5 will not activate
Hi, purchased my new fold 5 on 8/19 and I have been on the phone with customer service / tier 2 for 3 days now and we still can't get the phone to activate. I have been hung up on several times and told to call back at 8pm my time (service closes at 8pm...) Told to wait till tomorrow and it will automatically start…
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server unreachable no calls
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Activat
I recently bought a moto g play 2023 of eBay for my brother to use on WiFi and it will not activate
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Message+ Notification Icon Not Remaining
New phone; Moto Z4. Using Message+ app. Able to get notification pop up but it disappears within seconds and there is no notification 'icon' that remains (the one that looks like text in the bubble ... kinda like this ). Notification dot also does not display on the Message+ App icon. Very frustrating to get texts and be…
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You were unable to receive a text message due to device restriction or insufficient funds
Today I got this message, and now I can't send or receive texts, I was able to receive texts yesterday. I cannot figure out why this is happening. Help!!!!!
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Wi-Fi Calling and texting not working Moto Edge 2022
Bought a new Moto edge 2022 unlocked and fully compatible with Verizon but it will not make wi-fi calls or texts. I have had two older moto phones that worked fine and it is the same sim card I had there (moto g7 power 2021 and moto g power 2022) I have a screen shot of all the settings I could think of. I have tried on…