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Reporting BAD service in AREA 54986 Winneconne WI - We originally had better service.

Reporting BAD service in AREA 54986 Winneconne WI - We originally had better service. Now we are lucky to get 3G at times goes to 1X. I have been designated by the Town of Poygan to get this resolved for our community. Please connect me with the proper contact person. I have been reporting to customer service this problem for over 2 years. Please do NOT tell me to call customer service. I just got off the phone with them.

I am one of many small business owners in this community. At some point I will leave Verizon if this is not resolved.

I get 5.17 upload speed on a good day. Lucky to get a connection on other days.

Comments

jav6

This actually is a public user-to-user VZW customer forum with primarily customers participating to help each other. VZW agents may jump in and respond and you might get pointed somewhere to a group that might be able to look at where VZW is concentrating service level attention.

Verizon_Support

Clmuskus, I'm truly sorry to learn that you've had such an experience in your area with our service. I know you've mentioned that you spoke with customer service on multiple occasions. Can you please advise the result of those contacts? Were we able to file a ticket with our Network Team on your behalf?

TanishaS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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