Currently 4 days into cycle and am showing almost 12 gb used. Have been trying since last Oct to find the problem. No satisfactory answer. Hetpack signal shows excellent and data transfer as high as 172, most often in 10-20 range. When I run internet test speed, currently getting less than 1gb.that's right,less than 1gb. Want to find why I use so much data; no music or video downloads. If I did, I would be at 100gb in no time. I've all ready hit one slodown mark: another week I will be at the 22gb mark. I don't like being penalized for anything, let alone what no one can give a reason as to why usage is so high. Your ads showed 10gb as the highest program: yet my usage is into the "heavy use" without movies or music downloads. Just like to know why connection is so slow but data usage is so high.