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Cannot restore messages from SDCard

I have selected all my test messages and downloaded to SDCard. It made a file with a .vzm extension.

Then I move the SD to my new phone and try to restore, but when I navigate to that folder on the SDCard, it does not show any contents (as if it is looking for a file type other than .vzm ??)

So how can I restore my messages from the SDCard?

Comments

tikibar1

I'd suggest using a text backup/restore app from the Play Store (assuming you have an Android).

Verizon_Support

I know how important it is to make sure all your important text messages are saved in a safe and secure place. When it comes to saving messages, the SD card does not have the ability to store text messages. Tikibar1 does make a great point, using a text messaging application is a good way to back up the text messages. You can also use Verizon messages to store text message content. Here is a link on how to take advantage of this feature https://www.verizonwireless.com/support/verizon-messages-faqs/ . To ensure we can provide you with other great options, what kind of device are you currently using?

ChetonJ_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

DerkWehler

Thank you for your response, although it was not terribly useful. I already fixed this, but since it might help someone else, I will say how...

When downloading all messages, it put them in a VZMessages folder. I found out it did not save them on the SDCard, but on the phone storage. I copied the folder over to an SDCard and put it in the new phone. When I tried to restore, it SAID it was going to restore from SDCard, but that is not to where it looks. So I had to copy the VZMessages folder from the SDCard over to the new phones internal storage, so that the Message+ program could find it to restore. That worked perfectly.

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