Had the phone since November not so smart lock works when it wants. MANY have complained when are you going to fix
Which phone model do you have?
DaRamblerMan,
We want to do all that we can to help! The Smart Lock feature is pretty cool. Let's figure this out. What make & model phone are you using? Can you please describe what you mean that it works only when it wants to? Please provide details on the steps that you've taken on setting this up.
AliciaS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have the Z force2 and smart lock does not work. Never has from begining when i got the phone last fall. used to use the work around of disable the trust agent and then reboot phone then enable the trust agent again. Smart lock would work for awhile and then stop. Got tired of that. The help menu says that this is a "custom version" of smart lock and to check with verison. Google forums have been no help except the above mentioned work around. What can be done to get this to work? I want it to work because I liked it and thought it very useful.
Your efforts are appreciated and I'm here to help with your Smart Lock concerns. Have you set up a secure lock PIN or pattern: http://spr.ly/6585D5sFv?
AyaniB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!