We have been attempting to contact Verizon due to water damage caused by an installer. Who can I contact?
While drilling through a wall the installer hit a cold water pipe causing it to burst and cause damage.
Do you have a receipt or a work order from them? I would look on there to see if there is a number or the name of the installer and call them. Or just call the number that you used to get them to come out.
Was this for the Verizon Residential landline services or Verizon Wireless service?
This was for a residential fios installation at [removed]
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Then you have posted your question in the wrong forum. You need the Verizon Residential forums instead. Verizon Forums – Welcome to the Verizon Fios® Community
Good Afternoon,
This installation was performed at a multifamily residential building. We
do not have to work order as this request was submitted by a tenant living
in the apartment.
It occurred at [removed] Last July
2017.
We'd like to prevent from this claim from reaching the courts and
insurance, but given the length of time that has passed without response
from Verizon, we're prepared to proceed in such a manner.
Thanks,
Content modified as required by Verizon Wireless Terms of Service
That is a dead link.
Please provide the proper link.
