I thought I would love the Android Samsung but I am finding it hard to work with over my old Apple. Can I exchage it for an Apple phone"?
You have 14 days from the point of purchase to return a phone in exchange for a different one. There will be a $35 restocking fee.
If you are past that time, you can sell it on a site such as swappa.com and use the proceeds to purchase a different phone
swh0457, we always want you to have the phone that works best for you. rcschnoor is correct when you first purchase a device you're covered by our 14-Day Worry Free Guarantee period. In that time if you find the device you bought wasn't quite what you wanted, you can return it or do an exchange for a new phone. There would be a $35.00 restocking fee for the original device you purchased. The details of the return/exchange process are at this link: http://spr.ly/6584DZkK6 Is your Android you're using still within the 14-Day period?
JohnTr_VZWFollow us on TWITTER @VZWSupportIf my response answered your question, please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
apples to oranges....you have to get used to how android's do the same thing!!!