Christmas 2016 we bought 2 iPhone 7 phones.
The battery usually lasted 2-3 days before actually needing charged.
11 days ago we did the update on one phone but not the other.
8 days ago both phones had major battery drain, needing charged with less than 1 days use.
6 days ago the battery drain lessened, but still was not allowing 2 days use as before.
Went to the local verizon store where we bought the phone and they said it is an apple issue and we had to go the closest apple store, an hour away (that is a whole other unacceptable apple issue for another time) and get a “discounted battery” for each phone.
Is that correct? There is no way it is a coincidence that at the exact same time both phones had major battery drainage without some sort of manipulation. Knowing all the iPhone battery issues I feel this should be replaced free. What recourse, remedy do I have?
Is it really an apple issue or is it verizon?
“At age 58 the 2 most reliable, convenient, fairly priced things were the tv and the phone. Now they are the most stressful, unreliable, overpriced things in my life.”
