LG V30 message access profile works with 2018 Jeep Compass but not with 2012 Jeep Grand Cherokee Uconnect 730N. Any remedies?
I want you to be able to connect to your vehicle, vimnnjicki. Let's look into this and get this fixed. What happens when you try to connect to the 2012 Jeep Grand Cherokee? Any error message? Have you tried to connect another device to the vehicle?
ZangY_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
See if Jeep has an update for the software on your 2012.
I have same issue on Nissan Altima 2013 it's the LG phone causing the issue and Verizon and LG could fix it, but they won't!
PHD033, I am sorry to hear your LG phone is causing issues with your 2013 Nissan Altima. I am here to assist. What make and model LG phone do you have? Can you provide more information on the issue your LG phone is causing?
Justin_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello Justin
I have a LG V30 version VS99620e.
My issue is, via Bluetooth, I can not send/receive texts on my 2013 Nissan Altima Navigation radio.
I can stream, make/receive calls, the radio sees my battery/signal strength, basically everything works except send/receive text.
I called LG.com was told to clear Bluetooth cache, (I did clear cache many times but texts still won't work in car).
I have tried Samsung S7, note 8, Motorola Moto Z force droid, phones with same operating system android 8 and those phones work for texting via my car radio.
I am trying to figure out why different cell mfg work and mine won't.
I have message Access selected under Bluetooth settings of my LG.
If I look at the other cell phones that work, the settings are all set the same.
I am using same texting program also, message+. All the cell phones are Verizon cell phones.
Any help is appreciated
Thanks
PHD033, those are helpful details about your Bluetooth experience. I can understand how frustrating this would be. Let's explore some more. Did the texts ever work on this connection? Have you updated any software or applications recently?
Joel_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
If the message access profile works, does it mean the Bluetooth works and pair with Uconnect? If the Bluetooth works then we know it's not the phone. Is LG V30 released after 2012? If it is, then the 2012 Uconnect may not have the new technology available for that message access profile for your LG V30. The Uconnect has a software that cannot be updated with internet unless your Cherokee is connected to the internet wirelessly and could update the Uconnect software. When a 2012 software is not updated or no updates available, then that could be what causing the LG V30 not to work with your Uconnect. Of course, the manufacturer (Jeep) would know more about this. Calling their technical support may give you more information. Usually they have a list of compatible phones with their Uconnect. If LG V30 is not compatible with 2012 Uconnect, then it is expected not to work properly or not at all.
