I am unable to receive and send email messages on my phone
Have you tried removing the account from the phone and setting it up again?
SHASMI32 - Making sure that your phone can send and receive email is important. We are here to help out. Ann154 asked a great question and recommended an excellent step. Are you still having these issues after performing those steps? Can you log in to your email account and send and receive messages through your desktop? Have you ever been able to send and recieve email from this phone, and when did this issue first start?
NicandroN_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!