why is my 4G LTE so slow? Download speeds ranging from 3 - 5 mbps.
MotoX Pure
Probably tower congestion. When you go somewhere else and perform a speed test, what do you get? "So slow" is in the eye of the beholder. Actually, some people would LOVE getting reliable 3-5Mbps speeds on download.
I'm here to help, let's look into this. Are you still experiencing slow speeds? If so, what is your current zip code? When did the problem begin?
AyaniB_VZW
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I have been experiencing the same issues. Zip code is 77656, but it happens all over the Southeast Texas area (Beaumont, Port Arthur). Speeds are sometimes less than 1 mbps. As an example, when scrolling thru Facebook or Twitter, pics will not even load.
I have the unlimited plan, but rarely go over 3-5 gigs/month. Something has changed recently, just needs to be addressed or I may have to switch carriers.
What specific Unlimited plan are you on? GoUnlimited or BeyondUnlimited?
We'd be devastated to lose you as our customer, KENBUR86. Having good data speed is a must, and we want to resolve this. Our community members have been extremely helpful in asking which version of our unlimited plan that you're on, as they can provide very different experiences. To further investigate this, do others with Verizon in your immediate area experience the same speeds? What times of day do you experience the slower speeds?
LynnD_VZW
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am also having EXTREMELY slow LTE speeds. On average I don't even get above 1mbps! This happens all over Seattle, not just in my Neighborhood. It also happens in Redmond (where I work). I have a Google Pixel and my zip codes are 98105 and 98052. I am not connected to WiFi in either of these locations. What is causing the problem? And when will my speeds improve. I am on an unlimited plan, but have only used about 6GB of data for the month, so I shouldn't be getting throttled. Attached is a picture that shows my average download sped of 0.58Mbps, which is about what I have been averaging (even though the upload speed is 5.43 Mbps).
5-12mbps is the best you'll ever see from verizon.
Do not waste your time. I have gone through all this over with Verizon for months. You will get the run around until you give up. They have moved me from one unlined plan to another.... No difference. They will give you a story about cell tower congestion.... Wrong. I travel the issue is every tower. If they would just say "our Network is no good and save us all the time and hassle, I would respect that more. Just plan on moving when your contract is up. "This has been a public service announcement."
My zip code is 66002. I didn't know why my speed of data suddenly became extremely slow today.