Iphone and 2 different samsung phones will not even work while standing outside. Texts with photos will not send and battery becomes depleted searching for signal. How can reception be improved in our area? Coverage map shows that we are covered.
Zip code?
48855
Cindyshina, not having a reliable signal is never what we want our customers to experience. I depend on my phone daily so I have to have a good signal. I took a look in the area and did not find any open alerts. No worries we will do everything we can to figure this out. Please share with me how far do you have to travel before the signal improves? Are you aware of anyone else with Verizon having the same issues?
Rodney_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you. My husband experienced this first a couple of weeks before me. Now it doesn’t matter where we are inside our house the calls drop or we can hear the other person fine but they can’t hear us. We got new phones last within the last 6 months and never had this issue before. It seems to work fine once we are out of the house and driving down the street.
Sent from my iPhone
I do not know if the neighbors also have issues. If i walk several hundred feet I can improve my signal.
How can you improve our signal at our location?
Thank you for your assistance.