the display on my phone says I have voice mail and the dial tone pulses as though I have voice mail yet when I dial in I do not have any messages either new or saved... how can I clear this?
PAIGRA53,
I know it's important to clear up this voicemail mystery. let's get to the bottom of this and resolve this concern. What's the make and model of your phone?
JuanD_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
the problem is with my "Home Phone Connect - 64GB Black"...here is the info
on it from My Verizon on line:
On Tue, May 15, 2018 at 7:17 PM, vzw_customer_support <
We are unable to view the details. Can you please clarify the concern for us?
LauraL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
If you had an image attached in your email reply, you need to post the image to the thread directly on the community forum.
I am unable to attach an image on the community chat; I get a 'no action
available' message using Explorer/Edge and an 'unexpected error' using
Chrome. The image I'm trying attach is a screen shot of the phone found in
the list of My Devices. The phone is our home line [removed]. - Device
ID: [removed] (ESN). The label on the bottom of the phone reads:
HUAWEI Model: FT2260VW - Fixed Wireless Terminal I have it connected to
a Panasonic wireless house phone which has never had a problem until this
voice mail issue.
Personal information removed to comply with Verizon Wireless Terms of Service
