I clearly remember having a discussion with the Verizon rep about text messaging when we set up our account. He was really trying hard to sell us on the parental controls package which among other things, would allow us to monitor content. From what I have read here, and elsewhere, we can't read the texts. We've had the account for a little over a year now. My question is was this an option previously, or was the Verizon rep misleading us? Was there a law recently passed which prevents monitoring of text messages by the account owner?
All that aside, I am very satisfied with out Verizon experience overall.