Duplicate voicemails and reappearance of deleted text messages

BARBS1228

All of a sudden both my  regular voicemails and blocked voicemails have been duplicated.  For example, I had 30 blocked voicemails.  Now, I have 60.  It's the same call just duplicated.   In addition, previously deleted text messages have reappeared.  What would cause this? It happened overnight.

johntr_vzw

BARBS1228, that is a peculiar issue to have. I'd be happy to help take a look at this duplication issue with you. Can you confirm for me what model iPhone you're using? How are you backing up your phone (are you using iCloud or Verizon Cloud)? For your backup method do you have a regularly scheduled time backups occur?

JohnTr_VZW

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