I see backup plus has been replaced bu cloud. I know I had a bunch of pictures up on Backup Plus which do not appear in Cloud. Only contacts in Cloud with option to buy photos and video. Are the Backup Plus data gone?
@a_gunslinger
It’s important that you’re able to backup and retain all of your device content. I would love to assist.
What model phone do you have? Have you downloaded and installed the Verizon Cloud application http://spr.ly/6583DquSW on your mobile phone? Please let me know so that I can further assist.
AnthonyTa_VZWFollow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Verizon Cloud back-up ended MONTHS ago and had been around for YEARS. So yes everything is gone. Google and MS offer free cloud services