Throughout Hurricane Florence, Verizon cell phone service was non-existent at our home in Newport, NC. I would like to know what exactly was the problem with our service and what if anything has been done to ensure we don't have the same total lack of communication capability the next time we have a hurricane here. The only means to communicate for over a week at our home was when one of our daughters visited with her cell phone that was using AT&T cell phone service... That service provided both cell and data capability throughout the storm week...