I rec'd an email that a promotional credit was removed from my account? eligibility criteria not met?? what is that?
Might help to know what promo you were getting
I am going to try and call them
I get an access discount
Only promo I know of is a sale I got on our new phones?
JAVABIRD18,
We always want you to get the most out of a promotion. I'm sorry to learn of a bump in the road that caused the promotion to drop off. I'm certain that I can get to the bottom of it, and find a resolution for you. I have sent you a Private Message, so we can get started.
Thank you,
ChristinaB_VZW
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