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It doesn't even matter

I didn't think I could have more problems than I did with Sprint. So I have an expensive monthly bill with a service that works sometimes more no service than service. Limited service @ home, work and even @ my parents home 80 miles away, yes I was the smart person that purchased unlimited data for limited service. I will write Sprint and apologize I was wrong Verizon unlimited, really limited service is horrible. I purchased a hotspot now I have a $300 bill with still not service. I really think others should know about your real service.

Comments

rcschnoor

Which level of Unlimited service do you have. I have BeyondUnlimited and have great service. Of course, if you signed up for GoUnlimited which can be re-prioritized any time you are on a busy tower, your service could be less than stellar. That does not happen until you have used 22 GB in a billing cycle(15 GB on a hotspot).

As an example, I was streaming the Ryder Cup this past weekend on a 3 hr car ride over 150 miles and did not experience ANY disruption in video quality the entire time. The same video quality was then experienced for the following 5 hours walking around watching another golf tournament in person. 8 hours of video without ANY disruption in service over a 150 mile distance.

Verizon_Support

LINJON86, we are sorry to see that you are having issues with your service. Our customer’s satisfaction is our number one priority, and we would love to dig deeper into your situation. When did you first notice the issues with your service? What zip code are you located in when you experience these issues? What services are being impacted? Do you know if anyone else is experiencing these issues as well?

Monica_VZW
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