My services with verizon has drastically declined. 60% of my calls are call failed when attempting to dial out. Over 50% of calls not being received. What is the deal with Verizon.
What model of phone do you use?
Trey1Jordyn, thank you for bringing this concern to our community forums and I'll be glad to work towards a resolution to help improve your service/calling issues. I myself can't imagine running into a problem like this for over 6 months and missing important phone calls.
Where do you experience these problems exactly? (Indoors, outdoors or both) Can you please confirm your exact zip code so I can review the coverage area? What make and model phone are you currently using?
AlanS_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Both, 30666
Sent from my iPhone
Thanks for that information, Trey1Jordyn. We know how important it is to have service at all times. After checking our alerts, there is currently no trouble found in your area. We recommend you perform a network reset on your iPhone to connect to a new cellular signal to the tower. Please use the steps included in this link. This will not erase any personal content or settings, but you will have to sign back into WiFi after it has been completed. http://spr.ly/6582Ds15I.
Tina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
