Recently over the past month or more the coverage at my home has become absolutely horrible! Why the change?!
And just where might your home be? Maybe provide a zip code so someone can investigate.
13132
We appreciate you letting us know about the network problems in your home. It's important to us that you always have the best services and we don't want you to have any problems. How are your services being impacted? What times of day do you notice these problems?
Jesus_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Alltimes throughout the day
On Sat, Jul 28, 2018, 3:39 PM vzw_customer_support <
Let's continue to work together. It is important to note that all cellular providers cannot guarantee coverage indoors as many factors outside of Verizon’s control can contribute to indoor performance. We'll be more than happy to proceed with troubleshooting. What make and model device do you have? What services (calls, text, data, etc...) are affected? Do you have Wi-Fi available to you?
Corey_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
