I can hardly hear the other person on the phone unless I put it on speaker
Does this occur with all calls? It might be a hardware issue with the phone speaker.
Yes on all calls
On Tuesday, October 9, 2018, 6:22:32 AM PDT, Ann154 <forums@verizonwireless.com> wrote:
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can barely here unless on speaker
created by Ann154 in iPhone 8 - View the full discussion
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I rely on my phone to work well at all times and definitely want you to be able to rely on your phone, asil1123. Let's take a closer look into what's going on with the audio. When did this start? Has there been any damage to the phone? Do you experience the same issues when using an earpiece, bluetooth, or speakerphone?
Danielle_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It's probably been a few months at least. No damage. Its fine if I have it on speaker and thats really the only way I can talk on it otherwise I can barely hear anyone.
On Wednesday, October 10, 2018, 1:12:12 PM PDT, vzw_customer_support <forums@verizonwireless.com> wrote:
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created by Verizon Wireless Customer Support in iPhone 8 - View the full discussion
Danielle_VZW
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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Let's continue to work together. What changes (updates, downloads, etc...) have you made to your device prior to this concern? Please make sure your earpiece is clear of debris. Ensure a screen protector or phone case are not blocking your earpiece. I'd like for you to reset your device settings https://www.verizonwireless.com/support/knowledge-base-207095/.
Corey_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
