I bought a Samsung wireless charging stand for my Samsung J7V. When I put the phone on the stand nothing happens, even though Verizon's website says these are compatible. Any suggestions?
Does the specifications of the phone indicate that it has wireless charging?
KWW811, we know the importance of having everything work for you on your phone. We are here to help.
We deeply apologize, but we are not seeing any information from Samsung that model phone is wireless charging capable. We have contacted our Leadership about our web site to have that portion of compatible devices reviewed.
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That is correct, the J7V doesn't have NFC, so isn't capable of wireless charging. Thanks!