Jetpack battery swollen and popped off the cover
The battery is failing.
Yikes! Having a swollen battery on a jetpack is very concerning, USNretired. I will be more than happy to go through some steps to ensure that this is resolved for you. I was able to send you a private message. Please feel free to respond at your earliest convenience.
Brett_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Why would you private message an answer to a problem that other people might be having? How about anwering it so the rest of us having the same problem know what to do?
I was wondering the same thing...typical verzion support.
This is very concering to hear, we would recommend that you bring the device in store as soon as possible to have the device reviwed. Do you know where the nearest location is? GenevieveB_VZW
@endoped wrote: I was wondering the same thing...typical verzion support.
This forum isn't for cusotmer service. it's cusomer to cusotmer fourm. You want custoemrs service ther is number for that. Also not really a Verizon issue. If your battery is swollen it needs to be replaced. battry get old go bad. Also improper charging by using cheap off brand charger or cords or just leaving it charged over night or wiaiting until 0 to charge then charging to 100
