Could not receive a call or text from my sick 10 yr old yesterday....Apparently .....Verizon Service....CAN'T HEAR ME NOW!!!!.......>I go from 0 bars to 4 bars within an hour or so of complaining yesterday....today, same location, same issue...no bars.....by the way VERIZON....when will you learn that you cant build a new tower with not enough bandwidth service abilty for thousands of people located within 4 city blocks...plus your service people don't call back as stated...So, if you get a service person by the name of "Mo"....don't believe "Mo"....Also, thought it was funny that VERIZON sent me texts to ask me about my trouble...when my issue was that I could not receive or send texts....WAKE UP VERIZON!!!! SPRINT and AT&T prob have better coverage.