So my phone died, it was old, so it wasn't unexpected. My husband goes to Verizon to update him and mine as I prepare to head to work.
They wouldn't help him-- he isn't "on" the account.
WHAT?
1) Since when? He certainly was-- his email is the login email.
2) WHAT? His name and phone are right there to see-- what's the problem?
The Verizon service man? He suggested hubby call me.
You did catch the part about my phone DYING, right? And, it's in hubby's hand?
Hubby had to leave, drive home, tell me this (infuriating me, because that meant no dinner for me), have me drive to Verizon myself to flash MY identification for 5 seconds, tell the guy to add hubby BACK to the account that he was/should have been on anyway--- as I left to go to work.
I let it go when we moved to PA-- and needed to BUY a $150 cell phone booster box because the signal was so weak.
I let it go when my hubby's phone stopped charging, and in spite having insurance-- it was recommended we buy the plugless charging unit for another $60 (or whatever it was).
I am now officially ANGRY . If I wasn't heading to work in 2 minutes, I'd be ANYWHERE else getting new phones.
BAD.
VERY BAD.
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