Hi,
I live at 161st street and 31 in Westfield IN and the coverage has steadily gone downhill over the last 90 days.
What are my options? I have no 4g service inside my home and 1-2 bars outside.
Thanks
I’d be wondering the same if service on my device declined, facts1. No need to worry, Verizon has several options available to make sure you get the highest quality service in these situations. Here are a few steps to try:
If available, you can enable HD Voice, which provides even better call quality over Verizon's LTE network. With HD Voice enabled, you can also enable Wi-Fi Calling, an amazing way to help boost call quality securely whenever you are connected to a Wi-Fi network.
HD Voice and Wi-Fi calling are your best options for improved service, and we make these amazing features free in order to ensure you always get the best possible service.
May I please have the make and model of your device? What are your download and upload speeds when running this test: http://openspeedtest.com
David_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thank you for your reply
I have a galaxy s8
Speedtest tesults
Wifi on. Download 91.1, upload 49.3
Wifi off download 26.8, upload is 9.1
When I turn on HD calling, the signal strength for cellular coverage drops
That is the case anywhere within 3 miles of my house.
The cell strength had gotten progressively worse.
Thanks again,
Brian
Sent from my iPhone