We've been with VW since they bought Cellular One (close to 20 years). We need to upgrade out phones, but the good promotions (Pixel 3 and iPhone XR BOGO deals) require the need to add a line...and you know the drill. We don't need a fourth line so a new customer can get two new phones for $800 or so, while we can get the same two phones for $1,600. At least $25,000 (likely closer to $30K) over the last couple of decades, but no love for all that money and loyalty. Again, we wish it still meant something to corporations, but it clearly does not.
It's looking like time to move on. AT&T is clearly comparable...has anyone had any luck with other providers.