I'll try to be as brief a possible: I bought a verizon gift card back in march. I went to apply it to my bill and it did not work, it said it was invalid. I did a search on here and it seems that many others have had this issue. Cut to 2 different CS agents and about an hour of my life and I was told I would get a credit to my account and that the card would either be activated or I would be sent a new one. I did get a credit to my account but nothing was corrected on the card and I wasn't sent a new one. They said they would do it "later" which is strange but whatever.
Anyways, it just seems to me that something funky is going on and I wouldn't be surprised if there is a big issue with their people stealing gift cards. It is the only thing that makes sense as to why I and others would be sent invalid gift cards and forced to call and then given a manual credit which means what I paid for is just floating around and someone either used it or it was just wasted, now twice! It all just seems very shady to me and I wanted to warn others not to make that mistake until they address what is going on.
