My phone has not been working correctly for over a month. It has been so slow that I cannot tether my hotspot and can hardly search anything on my phone, or update my apps. No, I haven't reached my cap yet.. I have 1 GB used currently out of 15. I have one of the most expensive plans Verizon currently has to offer, and before this service problem I loved it. I would like to know what's wrong with this issue before I look elsewhere for a phone provider because I need this for work and school.