We have had perfect service up until 3 weeks ago when family members started complaining about the service cutting out on them. I have been working at home a great deal the past 2 weeks and cannot make any calls anymore from my cell phone as I can barely get 1 bar now, when again, 3 weeks ago, everyone had 4 bars and no issues. I do everything online and even that service has slowed down and has had interruptions at the worst possible times.
We pay a great deal for what we thought was a high quality and dependable service. We are not feeling that way anymore. I was told we should get a booster......WHY???? Why pay more money for something that worked perfectly 3 weeks ago!?? This is starting to feel like a scam. We have been with Verizon for a numbef of years (over 20) and are starting to feel as if we need to make a change if this service is no longer reliable.
We need this signal to go back to where it was; it will affect my position with my company. We do not want a wireless booster, as we have a cell tower close to us - there is no need for this!
I would appreciate some sort of response.
Thank you in advance.
