The camera on my phone went from taking great pictures to taking horrible blurry pictures and videos. At first it was only when I tried to take a close up, but now the camera is so bad I don't even bother! I went to my local Verizon store and showed them what was happening. The person in the store was condescending while I tried to explain what was happening. He tried to tried to take several pictures and agreed that something was amiss, but "couldn't figure it out" A few days later I got a call from "My local Verizon store" letting me know that I was eligible for an upgrade on a new phone! Seriously??? What fabulous timing. Every time I am close to paying my phone off (I have a few more payments) I am strangely eligible to "upgrade" I explained to the Verizon Rep that when they bought a new car and finally finished paying it off, did THEY RUN out and buy a new car ? I listened to the sound of crickets on the other end of the phone. I would once like to enjoy a phone payment free and not have something suspiciously happen each time it is almost paid off! What gives??