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My ring back tone is gone

Without warning the ring back tone on my husband's phone (Note 8) disappeared. We got no warning and it was not up for renewal. I went online to the media page and can only find it in the ring tones, not ring back tones. How do we get it back as a ring back tone?

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deloused

Verizon Tones: Ringtones and Ringback Tones FAQs | Verizon Wireless

Verizon_Support

We're sorry to hear your husbands ringback tone is no longer playing, jhnezflame. Let's get to the bottom of what's going on. If you no longer shot the ringback tone available, it may be due to the song no longer being supported. What is the tone your husband had? Have you managed your ringback tones to see if it still shows under your purchased ringback tones?

Danielle_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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