Loyalty to long time customers does Verizon have it, show it, stand up for it, pay out on it, prove it?
My girlfriend and I have been with Verizon for approximately 12 years there was a transfer of the name on the account with which started 3 years before with a business account within us so you're looking at approximately 15 years of service from us non-stop service.
and now I am considering on changing to a different carrier because there's no loyalties to a customer that has been with Verizon for approximately 15 years we get the same or less as somebody that just walked in the door for their first time and they will be be treated better and will be offered more promotions than a loyal customer of this many years. I try to be a loyal person in life and I feel that I have wasted my time with Verizon.
We are in a position now that we need to save money drastically and my s7 is in bad shape and in need of a upgrade now and with the time that we have been with this company not only r the upgrades ridiculously priced our bill is ridiculously priced compared to several other carriers. can Verizon help me with the situation after being a loyal customer with them all the bills have been well paid now that I'm in trouble can they help me stay with Verizon or not because at this point after looking around I can get a much better deal by walking in with no loyalties as a new customer with another company or even with Verizon that just doesn't seem right why should I stay with Verizon and why would I suggest anyone to go to or stay with this expensive phone service with no loyalty program because what only makes sense is somebody that's been with the company for 15 years should get a whole lot more than a new customer walking in the door and from what Verizon is advertising loyalties are non-existent to existing customers compared to a new customer.