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Re: 4G to 1X Call

I'm having this same issue with my Note 8 going from 4G to 1x when I make a call, I then cannot use the internet and talk at the same time. I disabled HD voice because I kept getting complaints from the people on the phone with me that they hear EVERYTHING around me and my voice is really drowned out. I'm in a pickle here, everyone I talk to that doesn't have Verizon doesn't have this problem, everyone.

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Verizon_Support

Dipshea- We understand how important it is to have the best service. I would be more than happy to assist you today. We want to make sure your calls are working properly. HD Voice will be the best option. Please turn your HD Voice back on, if the issue with the feature continues, we would be happy to troubleshoot your HD Voice.

Gabriel_VZW

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boringusername

You're not going to have a chocie but to use HD calling in a little under 10 months

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