Pantech Jest caller id

MontanaJae

I have had my Jest since June and cannot figure out how to get the caller id to work on incoming calls from my "contact list."  It doesn't even show incoming phone numbers...only "unavailable."!!

It works to id "contact list" text messages, but not calls.  I took it to two Verizon stores and it stumped them too.

Android10

 

Caller ID displays the number of the person calling when your phone rings. If the caller’s identity is stored in Contacts, the name appears on the screen. The caller ID is stored in the Recent Calls menu.

Make sure that contacts are saved using 10 digits for the number.  

Ensure that the Caller ID feature is active on your line, you can view that feature on the bill, or under features in your My Verizon Account online.  

Make sure the caller id readout is off under Menu, Settings and Tools, Sound Settings, Call Sounds and Caller ID readout. 

1. Slide the phone up, press the [MENU], then press 9. Settings & Tools, 5. Sounds Settings, 2. Call Sounds, 3. Caller ID Readout.

Turn on the ERI Banner to show if you are in a Verizon Wireless Service area. 

1. Slide the phone up, press the [MENU], then press 9. Settings & Tools, 6. Display Settings, 2. Banner, 2. ERI Banner.

2. Select On or Off, then press the OK Key [SET].

 

Power the device off then remove the battery for about 1 minute, then power the device back on, then dial *228 send and option 1.