The ONT indicator lights are clicking on and off at random intervals. I recorded a video, I don’t think they normally do this.
We had no cable but internet was fine, we called a technician and he instructed us to hold the alarm silence button and unplug the power connectors for the ONT and then re-connect. After we did that the cable TV came back on but the internet was no longer working.
I also tried restarting my router. The light with a globe next to it doesn’t light up at all but the (network?) indicator light on the bottom is pulsing on and off like it usually does.
Our cable tv is on a shotty connection as well, it plays mostly normally but every 10-20 seconds the picture distorts a little and the audio cuts out for about a second.
We we have a technician coming tomorrow but I’m wondering if there is any additional troubleshooting/fixes I can try.
