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Call filter

I've been using Call Filter with success previously on an iPhone 7 and now an XS. Is there an "add to whitelist" option? If not, it would be a useful feature for numbers that you know are safe yet they are not contacts the you would necessarily ever call.

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Verizon_Support

Shaffer_d,

I am glad to hear that you have had success with Call Filter in the past, and I want to see that continue. For these types of numbers you are referencing, are they numbers you are able to add to contacts, or perhaps have labeled as "not spam"? We do not want to see you missing calls that should not be filtered out.

ColinH_VZW

Shaffer_d

Whitelist and labeling "not spam", either would suffice. Is there currently a way to label them "not spam"? If so, how?

jav6

Maybe you have to receive a call from the numbers to be able to 'whitelist' or mark them as 'not spam'.

Verizon_Support

Shaffer_d, from your phone, you can go to Settings> Phone> Blocked Contacts> and remove the number you wish to allow you to call your number.

Please let me know if that helps.

VanessaS_VZW

AJinNJ

The OP was where is the whitelist? I'm looking for that as well. It seems the app allows us to add numbers to a blacklist ("blocklist"), but no way to take numbers that were incorrectly blocked and add them to a whitelist.

For example, my student's university was blocked by the "Potential Spam" filter - which is typically great, but has some exceptions (like any app). But the key to an effective filter is to be able to explicitly add numbers to the filter for block, and numbers to pass. It seems like this filter is only halfway done?

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