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Live in a poor signal area.

Tullahoma, TN. Weak signal, RSSI less than -110dBm (LTE+) and "no signal" at times. Tech support directs me to use "Wifi" calling. Why should I? I am paying Verizon for their "excellent" coverage. Wifi will not help me outside my house. What if my Wifi is not good either (Spectrum)?

I have talked with, and texted with numerous "techs", and they always give me the same answer. I have even invited their technical staff to visit my property. I'm not out in the "boonies".

I need signal. It will only get worse when there leaves on the trees.

Appreciate suggestions.

Comments

Verizon_Support

Thanks for reaching out to us about the signal issues you are having in Tullahoma, TN, 9315635006. We want to do everything possible to work on this signal issue. However, we do not send out tech reps to a property to deal with signal issue. We would first troubleshoot the issue and get to the root cause of the problem. I checked the location you mentioned. Can you confirm your zip code? Are others having your same issue? Do you have a network extender? Please share more details so we can look further into these service concerns.

EdwinW_VZW

9315635006

Hello: Zip Code is 37388. Country Club Drive (Setters Point curve).

Do not have a network extender, as they are a bit pricy. Other neighbors have mentioned the same issue.

I use several Apps to measure RSSI. "Network Cell Info Lite" for one.

Appreciate you help!

Ann154

It would be helpful if you didn't use your phone number as your username and post it on this public forum.

Verizon_Support

Thank you for the additional details. Are other devices having these issues? When did this problem start?

AlfredoL_VZW

9315635006

As previously stated, problem started when we moved to Tullahoma, TN six months ago. When we are in other areas of the city no problem seems to exist.

The service problem is only my phone, and my wife's phone, on in the vicinity of our property, or in our house.

No other devices are using Verizon.

Just looking for advice, and help.

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