I recently moved to a new home. The cell service, and particularly data (4G,) is very poor on the block and in the nearby area. My zip code is 11598
I have tried contacting Verizon for help, but can't get connected with the right person to help with this type of problem.
We need a technician to come to the neighborhood and assess what can be done to strengthen the general service. To be clear, it's not a specific issue when inside my home, it's outside on the street.
I know there are factors such as where the cell towers are, traffic, etc., but this has to be something that can be fixed with Verizon's infrastructure. I literally moved 6 blocks away and where I lived before had no issues. Suggesting that I use my FIOS internet connection for wireless calling and data is not the solution I am looking for.
Can Verizon please help with this?
