I added new lines on 08-May-2020. There was a promotion of $250 e-gift rebate when you add a new line and switch to Verizon. I reach out to customer care for multiple times, and they all promise that I'll receive my e-gift in an email within 2 weeks. Every time I call *611, I have to go through the same story to explain about my rebate (Surprise that they don't go through the previous notes). No luck until today (15-Oct-2020). I am tired of calling *611 and asking for it. Customer Rep said they'll call me back for an update, but no one called me yet. Anyone can help me where should I call or reach out to resolve this issue?
