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HELP-cannot get Group Communication

Have talked to Verizon Wireless tech support two times trying to get new service known as "Group Communication" (like conference calling) for $6.99/month. Keeps coming back that "Sorry this line is ineligible" apparently due to my sticking with an ALLTEL phone (had to do a non-Smart phone to keep ALLTEL plan) and "grandfathered in" ALLTEL plan in Aug. 2009. Tech support can't seem to figure how to make my line eligible for this service. Anyone know how to fix this? VERY frustrated--not the first time (or the 12th time) that my sticking to my much better ALLTEL plan has run into major tech probs (they took 5 tries to get my new phone activated, I have to dial a special no. to update phone software, etc.). Thx for any help.

Comments

Grothka

I'm going to doubt that there is any way for you to get a VZW specific feature added onto your account while you are still on an Alltel plan. Keep in mind that the plan you are on was never offered by VZW and all the features they make will be set up for their own plans, so you have to make a trade, keep the grandfathered plan you like, or move to a newer plan that allows newer features (the same thing happens to old VZW plans).

Grothka

I realized that last post was poorly worded... you can get certain VZW features added to Alltel lines... I'm only talking about ones you've been told you can't get... I'm doubting there is anyone that can add it in.

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