I recently moved my phone from a Verizon business account to a prepaid account. In between I had to move the number to my girlfriends account.
her account is being charged and early termination fee. The ETF is stemming from a contract from my business account - but that contract was reset and I was assured there would be no ETF.
A complicated situation but the issue I am having is after hours and hours of trying nobody at Verizon can get me to the business customer support. Since my phone is now prepaid I just get routed to prepaid. No matter what number I call! Even the reps and chat agents doing have answers.
someone please tell me how to actually talk with someone from business accounts !!!
