Update last night won't allow me to shut down or use password to open phone
Let's get your device back to normal, SUEFOR60. We know how important software updates are and how critical it is to have a working phone. We appreciate your patience. Are you still experiencing this problem with your phone?
Same issue on an iPhone 7, after update, stuck on Verifying update and is useless
Try doing the alternative restart outlined here→ https://www.verizon.com/support/knowledge-base-207120/ . Let us know the outcome. *Bee
