This is a brand new phone & just set it up 2 days ago, according to directions from Verizon employee & now it is locked & it won’t take fingerprint or passcode that I put in it. I don’t know what to do.
Oh no, this is not supposed to be your experience with a new phone! What steps have you taken already, if any, to get your phone reset? We're here to help you!
StephannieP_VZW
