4 Bars - No Data Service - only at my new apt

tbarzel

Hi,

I just moved to 94301 and at my apt, but not a few blocks away works fine. I have 4 bars, no data. I have an iphone xs. I have done: new sim card, reset network connections, made sure roaming and lte are on, restarted phone, made sure no vpn or managed device is on the device. Any suggestions,

thanks

Verizon_Support

Thank you for these details and for following all these steps. We can see how this has been time-consuming. Does this only happen while you are at home? Do you have access to Wi-Fi there?

GeorginaG_VZW